travelgreen Privacy Policy
Last updated: February 1, 2021
We are committed to protecting your privacy. We developed this Privacy Policy to provide you with
information on how we process your personal data, including when you create a travelgreen account,
interact with our member support team.
All use of the websites, applications, information, services, and content distributed through or in
conjunction with or made available to you is subject to your acceptance of this Privacy Policy and the
Terms and Conditions. This policy is in accordance to country legislations, including the General Data
Protection Regulation 2016/79, the California Consumer Privacy Act, the APP Australia Privacy
Principles.
Data Controller and Data Protection Officer
This website or application is operated by travelgreen SA (“the Owner”), a technology company registered
in France. You can contact the Data Controller and Data Protection Officer in charge to protect your
privacy and rights.
Email contact : team@travelgreen.com
Data collected
travelgreen collects the following list Personal Data, directly or through third parties : first name;
email address; Usage Data: device information; geography/region; sessions; application usage;
geographic location; operating systems; Cookies
Details on each these Personal Data collected are provided in this Privacy Policy
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically
when using travelgreen. The Data requested in the various sections of the websites and applications is
necessary to use the travelgreen service. Whenever mandatory Data is not provided, travelgreen may not
be able to, or be limited in providing the Service.
Please contact the Data Controller if you have doubts about the requested information.
Cookies – or of other tracking tools –by travelgreen also serves the purpose of providing the Service to
you, in addition to any other purposes described in the present document and in the Cookie Policy, if
available.
As a reminder. you are responsible for any third-party Personal Data obtained, published or shared
through travelgreen websites and applications and confirm that they have the third party's consent to
provide the Data to travelgreen.
Security of Personal Data
The Owner takes reasonable steps to prevent unauthorized access, disclosure, modification, or
unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational
procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some
cases, the Data may be accessible to certain types of persons in charge, involved with the operation of
travelgreen (administration, sales, marketing, legal, system administration) or external parties (such
as third-party technical service providers, mail carriers, hosting providers, IT companies,
communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of
these parties may be requested from the Owner at any time.
Purpose and legal ground for processing your Personal Data
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its
legal obligations, respond to enforcement requests, protect its rights and interests (or those of its
Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Registration and authentication, Hosting and backend infrastructure, Contacting the User, Device
permissions for Personal Data access, Handling payments, Social features, Infrastructure monitoring,
Content performance and features testing (A/B testing), Analytics, Access to third-party accounts, User
database management, Managing contacts and sending messages, Beta Testing, Location-based interactions,
Platform services and hosting and Interaction with external social networks and platforms.
travelgreen and third parties legal ground for processing Personal Data are listed below :
- protecting the security of your account
- you have provided your consent for such processing
- provide you with safety and other information about travelgreen
- target marketing emails to your needs
- provide you with personalized quality support
- technical support, issue resolution, speed in your use of the Service, fraud detection
- any action necessary in order to enter into an agreement relation between you and the Owner
- any action necessary for the performance of an agreement relation between you and the Owner
- compliance to legal obligations from the Owner
- pursuit of legitimate interests of the Owner or related third parties
Data processors and place of processing
The Owner collects and processes directly the data listed above.
We may also use third parties to assist in the technical tasks related to providing the Service. These
tasks are performed in the form of technology services related to each other. These services are
provided by : Microsoft Corporation, Google Ireland Limited, Facebook Ireland Ltd, The Rocket Science
Group Ltd. Salesforce.com Inc. Please refer to the Privacy Policies of these third parties to find more
information about the conditions of processing, as well as the place of processing, alternatively you
contact us to access those policies for each specific case.
In order to clarify the legal ground, place, data processing party on a given Data specific case, please
contact the Owner to obtain detail further the specific processing information.
Retention of Personal Data
We will retain your personal data as long as your account is considered to be active. In addition, see
below under “Rights regarding Personal Data” for a description of your right of erasure.
The Owner may be allowed to retain Personal Data for a longer period whenever you have given consent to
such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to
retain Personal Data for a longer period whenever required to do so for the performance of a legal
obligation or upon order of an authority.
Rights regarding Personal Data
You may exercise certain rights as per the applicable legislation, including :
- access to and rectification or erasure of your personal data
- data portability
- restriction of processing of your personal data
- the right to object to processing of your personal data, with ground explanation if the data
processing is based on enforcement requests or the Owner legitimate interests. No ground explanation
is required whenever the Personal Data is processed for marketing purposes.
- the right to lodge a complaint with a supervisory authority
- withdraw your consent at any time
All requests to exercise Rights can be directed to the Owner through the contact information provided in
this policy. These requests can be exercised free of charge and will be addressed by the Owner as early
as possible and always within one month. We may update this Privacy Policy from time to time You can
determine when this Privacy Policy was last revised by referring to the “Last Updated” reference
contained in this policy. Changes will become effective upon our posting of the revised Privacy Policy.
We will provide notice to you if these changes are material and, where required by applicable law, we
will obtain your consent.